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Myolift Customer Education Desk logo

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General FAQ

Frequently asked questions about orders, shipping Returns, Refunds and payments.

Order Status

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (whe

Can I Change My Order ?

We can only change orders that have not been processed for shipping yet. Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order. Once your order is shipped to make change

Warranty Coverage

We guarantee any of our product made by us and sold through our online store to be free of defect. The MyoLift™ Mini and MyoLift™ 600 are warranted to the original consumer for a period of two years from the original purchase date. Online warranty re





USA Domestic Shipping Cost

We provide multiple shipping options for domestic US orders. You have option to choose from FREE Shipping or shipping with Insurance. See the options at checkout.

Out of Warranty Services

Charges will be rendered for repairs made to the product after the expiration of the two (2) year warranty on the Myolift Mini and Myolift 600 or the three (3) year warranty on the Myolift MD. We cannot assume responsibility for loss or damage during

Register Your Device

Register Your Device using below link. Register

What Payment Method do You Accept?


Power Source For All Device

All our devices are designed to work with any power source. ( Universal ). However we ship mostly with USA sockets.  The power supply will accommodate 100-240vac and 50/60Hz which is compatible with virtually all countries. The device comes with a st

Where is Serial Number of the Myolift Devices

The serial number is located on the back of your MyoLift device.

International Shipping

7E Wellness ships internationally. You may order directly from our website if you live in the following countries:  USA, Canada, United Kingdom, Australia, New Zealand, United Arab Emirates and Singapore. For all other countries you must contact our

Professional Portal

Step 1 : Sign Up Here. Step 2 : Wait for our customer support team to verify your professional credential. Make sure to submit your professional license or business name. Step 3 : You will receive confirmation email with link to setup account and pas

What is the difference between all the devices?

We have three devices for consumers to choose from  Each has a different feature.  There are also two devices that are professional only, which means you must hold a professional license to be able to purchase.

What training and support do you provide? Do you offer hands-on training?

We offer free, online monthly webinars for all our Myolift Devices WEBINARS. If your a consumer you can access the help desk for lots of video tutorials.   You can also check out other resources there too. For consumers we have a help desk that has m

7E Reward Program

7E is excited to introduce reward program. Rewards are 7E points which can be used to buy or get discounts on shopping cart. To redeem your points all you have to do is login to your account and shop. Available points will be automatic

Subscription Cancellation

To cancel a product subscription, please do so at least 3 days prior the next charge date if you do not wish to receive the product. 7E will not be able to cancel an order once the order has been created or shipped. You may cancel/manage your subscri