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Myolift Customer Education Desk logo

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General FAQ

15 articles

Frequently asked questions about orders, shipping Returns, Refunds and payments.

Articles

Order Status

Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (whe

Can I Change My Order ?

We can only change orders that have not been processed for shipping yet. Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order. Once your order is shipped to make change

Warranty Coverage

We guarantee any of our product made by us and sold through our online store to be free of defect. The MyoLift™ Mini and MyoLift™ 600 are warranted to the original consumer for a period of two years from the original purchase date. Online warranty re

Shipping

general

Returns

returns

USA Domestic Shipping Cost

We provide multiple shipping options for domestic US orders. You have option to choose from FREE Shipping or shipping with Insurance. See the options at checkout.

Out of Warranty Services

Charges will be rendered for repairs made to the product after the expiration of the two (2) year warranty on the Myolift Mini and Myolift 600 or the three (3) year warranty on the Myolift MD. We cannot assume responsibility for loss or damage during

Register Your Device

Register Your Device using below link. Register

Payment

payment

Power Source For All Device

All our devices are designed to work with any power source. ( Universal ). However we ship mostly with USA sockets.  The power supply will accommodate 100-240vac and 50/60Hz which is compatible with virtually all countries. The device comes with a st

Where is Serial Number of the Myolift Devices

The serial number is located on the back of your MyoLift device.

International Shipping

7E Wellness ships internationally. You may order directly from our website if you live in the following countries:  USA, Canada, United Kingdom, Australia, New Zealand, United Arab Emirates and Singapore. For all other countries you must contact our

Professional Portal

Step 1 : Sign Up Here. Step 2 : Wait for our customer support team to verify your professional credential. Make sure to submit your professional license or business name. Step 3 : You will receive confirmation email with link to setup account and pas

What is the difference between MyoLift Mini, MyoLift 600 and MyoLift MD?

All of our devices are FDA cleared and give you the power of “True Microcurrent”The MyoLift Mini has two waveforms, one for tightening the muscle (Educate) and one for relaxing or lengthening the muscle (Erase). The intensity of the MyoLift Mini can

What training and support do you provide? Do you offer hands-on training?

We offer free, online monthly webinars for the Myolift. Please contact us for more information. We also have a closed Facebook page open to all licensed estheticians who own one of our devices. We post training events, all videos, and great feedback