Warranty CoverageUpdated 2 years ago
Is there a warranty?
We guarantee any of our product made by us and sold through our online store to be free of defect.
The MyoLift™ Mini and MyoLift™ 600 are warranted to the original consumer for a period of two years from the original purchase date. Online warranty registration is required.
The MyoLift™ MD is warranted to the original consumer for a period of three years from the original purchase date. You can purchase two additional years for $199. The devices are warranted against defective materials or workmanship. This warranty is null and void if the product has been damaged by accident, misuse, neglect, improper service, or repaired by unauthorized personnel. This warranty does not extend to any devices that have been altered or modified, or damaged products or parts that have had the serial number removed, altered, defaced, or rendered illegible. The warranty does not cover normal wear and tear or replacement of adapter, elastic, electrical cord, applicators and other accessories. For warranty service, for a product covered under the warranty period, please use the information in the "Returns" section above to acquire a Return Merchandise Authorize form (RMA). Please send products insured, packed with sufficient protection, postage insurance, prepaid to the address. Customer’s duty/brokerage fee, if any, must be paid by the consumer.
Conductive Gel
Only unused/unopened Gel are qualified for returns or refund.
Eye Mask / Lip Mask / Forehead Mask
Only unused/unopened Masks are qualified for returns or refund.
Accessories / Wires
Applicator/Probes and wires are covered for only 6 months.
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