Press and hold the power button for 3 seconds until you hear a beep. Yes. The device connects to your smartphone through Bluetooth. You can also use the offline feature to run the device without the app. While a program is running, a green conductivi

<h1 style="margin:0 0 8px 0; font-size:30px; line-height:1.25;" id="myolift-qt-plus-frequently-asked-questions">MyoLift QT Plus: Frequently Asked Questions</h1><h2 style="margin:40px 0 8px 0; padding-top:0; font-size:24px; line-height:1.3;" id="getting-started">Getting Started</h2><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="how-do-i-turn-on-my-myolift-qt-plus">How do I turn on my MyoLift QT Plus?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Press and hold the power button for <strong>3 seconds</strong> until you hear a beep.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="how-do-i-turn-off-my-device">How do I turn off my device?</h3><ol style="margin:4px 0 8px 0; padding-left:22px; font-size:16px; line-height:1.6;"><li style="margin:0 0 4px 0;">Stop any program running in the app first. If a program is still running, the device stays locked.</li><li style="margin:0 0 4px 0;">Press and hold the power button for <strong>3 seconds</strong>.</li></ol><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="do-i-need-bluetooth-to-use-the-qt-plus">Do I need Bluetooth to use the QT Plus?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Yes. The device connects to your smartphone through Bluetooth. You can also use the <strong>offline feature</strong> to run the device without the app.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="how-do-i-know-its-working">How do I know it&apos;s working?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">While a program is running, a <strong>green conductivity light</strong> appears in the app. This means the device is delivering current.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="why-does-the-qt-plus-vibrate">Why does the QT Plus vibrate?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">When you lift the device off your skin and place it back on, it vibrates to let you know it&apos;s conducting again. You can also check the <strong>Conductivity Bar</strong> in the app.</p><h2 style="margin:64px 0 8px 0; padding-top:24px; border-top:1px solid #e5e5e5; font-size:24px; line-height:1.3;" id="lights-and-indicators">Lights and Indicators</h2><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="what-do-the-blue-lights-mean">What do the blue lights mean?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Your device has two lights on top and one on the bottom. When <strong>all three are blinking blue</strong>, the device is on and waiting for a Bluetooth connection.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="what-do-the-two-green-lights-on-top-mean">What do the two green lights on top mean?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">They show your intensity level:</p><ul style="margin:4px 0 8px 0; padding-left:22px; font-size:16px; line-height:1.6;"><li style="margin:0 0 4px 0;"><strong>Bottom light only:</strong> low intensity</li><li style="margin:0 0 4px 0;"><strong>Both lights on:</strong> high intensity</li></ul><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="what-does-the-red-light-on-the-base-mean">What does the red light on the base mean?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Your battery is low. Charge the device using the USB-C cable.</p><h2 style="margin:64px 0 8px 0; padding-top:24px; border-top:1px solid #e5e5e5; font-size:24px; line-height:1.3;" id="charging">Charging</h2><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="how-do-i-charge-my-device">How do I charge my device?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Plug the USB-C cable into the end of your device, then connect it to a computer or wall adapter. The device is fully charged when the <strong>bottom light turns solid green</strong> (not blinking).</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="how-often-do-i-need-to-charge-it">How often do I need to charge it?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Every <strong>20 to 25 treatments</strong>. If the device shuts off right after you turn it on, it needs to be charged.</p><h2 style="margin:64px 0 8px 0; padding-top:24px; border-top:1px solid #e5e5e5; font-size:24px; line-height:1.3;" id="connection-and-troubleshooting">Connection and Troubleshooting</h2><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="my-device-wont-connect-to-the-app-or-im-stuck-on-the-myolift-qt-logo-screen">My device won&apos;t connect to the app, or I&apos;m stuck on the MyoLift QT logo screen.</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Bluetooth needs to be turned on in <strong>two places</strong>:</p><ol style="margin:4px 0 8px 0; padding-left:22px; font-size:16px; line-height:1.6;"><li style="margin:0 0 4px 0;">In your phone&apos;s settings</li><li style="margin:0 0 4px 0;">In the MyoLift QT app</li></ol><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">If it still won&apos;t connect, turn off your phone&apos;s Wi-Fi and use cellular data instead. This often gives a stronger connection.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="why-does-my-device-shut-off-right-after-i-turn-it-on">Why does my device shut off right after I turn it on?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Try these steps:</p><ol style="margin:4px 0 8px 0; padding-left:22px; font-size:16px; line-height:1.6;"><li style="margin:0 0 4px 0;"><strong>Charge the device.</strong> A low battery is the most common cause.</li><li style="margin:0 0 4px 0;"><strong>Check Bluetooth</strong> is on in your phone settings and in the app.</li><li style="margin:0 0 4px 0;"><strong>Turn off Wi-Fi</strong> and use cellular data for a stronger connection.</li></ol><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="what-if-im-not-getting-conductivity">What if I&apos;m not getting conductivity?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Try these fixes:</p><ul style="margin:4px 0 8px 0; padding-left:22px; font-size:16px; line-height:1.6;"><li style="margin:0 0 4px 0;"><strong>Lower the intensity</strong>, especially on thinner skin like the neck and forehead.</li><li style="margin:0 0 4px 0;"><strong>Apply more gel.</strong> Microcurrent needs a good layer of conductive gel to work.</li><li style="margin:0 0 4px 0;"><strong>Tighten the probes.</strong></li><li style="margin:0 0 4px 0;"><strong>Check your Bluetooth connection.</strong></li></ul><h2 style="margin:64px 0 8px 0; padding-top:24px; border-top:1px solid #e5e5e5; font-size:24px; line-height:1.3;" id="attachments-and-compatibility">Attachments and Compatibility</h2><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="can-i-use-the-myolift-mini-classic-applicator-probes-with-the-qt-plus">Can I use the MyoLift Mini Classic Applicator Probes with the QT Plus?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">No. The MyoLift Mini probes do not plug into the QT Plus.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="can-i-use-the-myolift-cotton-tip-probes-with-the-qt-plus">Can I use the MyoLift Cotton Tip Probes with the QT Plus?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Yes. The Cotton Tip Probes plug into the QT Plus using the attached lead wire.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="what-attachments-work-with-the-qt-plus">What attachments work with the QT Plus?</h3><ul style="margin:4px 0 8px 0; padding-left:22px; font-size:16px; line-height:1.6;"><li style="margin:0 0 4px 0;">Eye, Lip and Forehead Masks</li><li style="margin:0 0 4px 0;">EGF Mask</li><li style="margin:0 0 4px 0;">Cotton Tip Probes</li><li style="margin:0 0 4px 0;">Conductive Gloves</li></ul><h2 style="margin:64px 0 8px 0; padding-top:24px; border-top:1px solid #e5e5e5; font-size:24px; line-height:1.3;" id="about-the-technology">About the Technology</h2><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="what-is-the-difference-between-the-myolift-qt-plus-and-the-myolift-mini">What is the difference between the MyoLift QT Plus and the MyoLift Mini?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Check out <a href="#">this blog</a> for a full comparison.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="why-does-the-qt-plus-feel-stronger-than-the-mini">Why does the QT Plus feel stronger than the Mini?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">The QT Plus sends current between <strong>two metal spheres</strong> (2-point contact). The Mini splits the current across <strong>four contact points</strong>, so each point feels gentler.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="what-is-smart-current-technology">What is Smart Current&#x2122; technology?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Smart Current&#x2122; is what makes the MyoLift QT Plus deeper, faster, easier and safer than other handheld microcurrent devices. It gives you:</p><ul style="margin:4px 0 8px 0; padding-left:22px; font-size:16px; line-height:1.6;"><li style="margin:0 0 4px 0;"><strong>Hands-free, app-controlled treatments</strong></li><li style="margin:0 0 4px 0;"><strong>Full customization</strong> based on your skin condition, problem areas and sensitivity</li><li style="margin:0 0 4px 0;"><strong>Multiple attachments</strong> for targeted areas</li></ul><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="is-the-current-alternating">Is the current alternating?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Yes. The QT Plus uses alternating current because one probe is positive and the other is negative. This is also true when using the masks.</p><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="how-is-the-qt-plus-different-from-nuface-foreo-ziip-and-other-devices">How is the QT Plus different from NuFace, Foreo, ZIIP and other devices?</h3><ul style="margin:4px 0 8px 0; padding-left:22px; font-size:16px; line-height:1.6;"><li style="margin:0 0 4px 0;"><strong>Two waveforms</strong> to stretch and lift facial muscles</li><li style="margin:0 0 4px 0;"><strong>Up to 450 microamps</strong> of current</li><li style="margin:0 0 4px 0;"><strong>Works with all MyoLift attachments:</strong> masks, Cotton Tip Probes and Conductive Gloves</li><li style="margin:0 0 4px 0;"><strong>Guided treatments in the app:</strong> Full Face (15 minutes), Full Face and Glove (5 minutes), and Lip, Eye, Jowl and Neck (2.5 minutes each)</li><li style="margin:0 0 4px 0;"><strong>Custom Treatments:</strong> save your favorites to use again</li><li style="margin:0 0 4px 0;"><strong>Offline mode:</strong> use the device without the app</li></ul><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="can-i-use-the-qt-plus-in-a-professional-treatment-room">Can I use the QT Plus in a professional treatment room?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">The QT Plus is designed for at-home use, but professionals can sell it to their clients. For professional treatments, we recommend the <strong>MyoLift 600</strong> or <strong>MyoLift MD</strong>.</p><h2 style="margin:64px 0 8px 0; padding-top:24px; border-top:1px solid #e5e5e5; font-size:24px; line-height:1.3;" id="care">Care</h2><h3 style="margin:28px 0 4px 0; font-size:18px; line-height:1.4;" id="how-do-i-clean-my-qt-plus">How do I clean my QT Plus?</h3><p style="margin:0 0 8px 0; font-size:16px; line-height:1.6;">Wipe the device and metal probes with an <strong>alcohol wipe</strong>.</p><p style="margin:64px 0 0 0; padding-top:24px; border-top:1px solid #e5e5e5; font-size:16px; line-height:1.6;"><strong>More questions?</strong> See our <a href="#">Microcurrent FAQs</a> or email us at <a href="mailto:info@7ewellness.com">info@7ewellness.com</a>.</p>

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Need help troubleshooting your QT Plus? This article will cover different topics to better help troubleshoot your hand held microcurrent device.

QT Plus Troubleshooting

MYOLIFT™ QT PLUS

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What Payment Method do You Accept?

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What training and support do you provide? Do you offer hands-on training?

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GENERAL FAQ

What is Microcurrent ?

What is Intensity?

What is Conductivity ?

What is Waveform?

What is ATP

What type of results will I see?

Can microcurrent replace areas where we have fat loss?

Conductivity Troubleshooting

Why Our Alligator Clips Are Not Color-Coded for Polarity

MICROCURRENT FAQ

Getting Started

QT Plus Educational Resources

Unboxing Myolift QT Plus

Download Mobile APP

Using Eye Mask with QT+

Using Jowl Mask with Myolift QT +

Using Forehead Mask with QT +

Using Lip Mask with Myolift QT +

Using Lead Splitter Wire

Conductive Gloves

15 Minute Full Facial

HOW TO USE THE AI FEATURE

MYOLIFT QT FAQ'S FOR THE AI FEATURE

How to Use the App Free Mode on the QT Plus

App Troubleshooting

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FAQ'S ON THE SUBSCRIPTION BASED QT

How to Use the Cotton Tip Probes With the QT+

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Migrating & Upgrading Myolift QT

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Myolift Mini Protocol

Myolift Mini Training Portal

Myolift Mini Lip Treatment

Where can I find the serial number for my MyoLift device?

What is the difference between educate & erase?

When, where, and how often do I use MyoLift Mini

How do I know it's working?

What if the conductive bar continues to blink or stays solid?

The probes seem to not separate and it doesn't give me much room to work with them.

Why does the conductivity bar blink when I'm doing my neck?

Pinch and hold on the forehead?

What mode do I use for surface wrinkles?

When do I use educate/erase level 1 and level 2?

Can I do longer treatments or hold longer?

Which mode do I start with: educate or erase?

Should my movements be fast or slow?

How are educate and erase different?

My Myolift doesn't work / turn on when plugged into the wall!

Do I use one probe on one side and the other probe on the other side?

How often do I recharge the battery? How long does the battery last? How long does it take to recharge the battery?

MYOLIFT™ MINI FAQ

MYOLIFT™ MINI

What's Inside MyoLift 600+ ATP Booster Kit

Do I meet the requirements for purchasing MyoLift™ 600+?

Professional Portal - Myolift 600+

MYOLIFT™ 600 or MYOLIFT™ 600+

What's Inside MyoLift MD?

Professional Portal Myolift MD

MYOLIFT MD

Restorative & Vitalizing Sheet Masks

How to Use

Precautions for Electrodes

EGF FAQ

SHEET MASKS

How to Use the Conductive Gloves

CONDUCTIVE GLOVES

Cotton Tip Applicator Probes

Cotton Tip Probe Tutorial

COTTON TIP PROBES

How long will the 7E Wellness Conductive TX Gel's last and what type of Glycerin is in the Conductive Gel?