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Myolift Customer Education Desk logo

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Where can I find the serial number for my MyoLift device?

The serial number is located on the back of your MyoLift device.

What is the difference between educate & erase?

EDUCATE (Shortens the muscles): This program helps you re-educate facial muscles. You will use this program in the areas where your muscles need to either get shorter or lifted, like cheekbones, eyebrows, nasolabial folds, and jowls, etc. There are t

When, where, and how often do I use MyoLift Mini

The Myolift Mini device are safe and gentle enough for everyday use, either morning or night. We recommend using Myolift Mini devices as often as every other day, for 5-20 minutes per treatment. For the first 60 days we recommend using MyoLift Mini 3

How do I know it's working?

If you are seeing a solid conductivity bar, that means that there are currents conducting across your skin. The conductivity bar will flashing means you are not conducting. Make sure your skin is hydrated and do not use a heavy amount of conductive g

What if the conductive bar continues to blink or stays solid?

Blinking - you are not conducting. Either you didn’t apply enough gel, the gel has dried, or the spheres are not completely touching the skin. - Are you on Level 2-Erase and working on “thinner” skin? Switch to Level 1 and do eyes, crows feet and abo

The probes seem to not separate and it doesn't give me much room to work with them.

Please feel free to pull the wires to the probes apart as much as you like.

Why does the conductivity bar blink when I'm doing my neck?

You want to use Educate level 1 on the neck, forehead and under the eyes. The reason is because it’s an area on the face that the skin is thin. There are some instances when a person may have a thicker neck and you will be able to use Educate level 2

Pinch and hold on the forehead?

There is not enough skin on the forehead and it will be more of a glide in that area. You are still working on the frontalis muscle. What Mode Do I Use For Surface Wrinkles? Erase mode can be used on surface lines/wrinkles on the face and neck. The m

What mode do I use for surface wrinkles?

Erase mode can be used on surface lines/wrinkles on the face and neck. The movements are quicker, and should be made the opposite way of the wrinkle. If the wrinkle is horizontal you are going to do your movements vertically.. Start with the probes t

When do I use educate/erase level 1 and level 2?

Level 1 works the surface muscles and level 2 is for the deeper muscles. You can work on level 2 to start with someone who has looser skin, but not on the forehead, under the eyes, and neck (unless the neck is thicker).

Can I do longer treatments or hold longer?

Yes, if there is an area of concern, or maybe lots of loose skin or deep wrinkles it’s o.k. to spend more time on those areas. It’s also ok to hold the pinch longer on areas if it’s a problem area for the client.

Which mode do I start with: educate or erase?

We recommend starting with Erase to relax or lengthen the muscles, and then use the Educate to shorten or tighten the muscles.

Should my movements be fast or slow?

Microcurrent technology should be slower movements. You will get a better result if you slow down.

How are educate and erase different?

Each one is a difference frequency (wave pattern). The waveforms are the “key” that tell the muscle whether you want to lengthen or shorten.

My Myolift doesn't work / turn on when plugged into the wall!

This is a safety feature; the Myolift Mini or Myolift 600 will not turn on when plugged into a wall for charging. Your Myolift Mini and Myolift 600 comes pre-charged right out of the box and will last for many uses. Only plug into the wall for chargi

Do I use one probe on one side and the other probe on the other side?

No. You cannot use one probe on one side and the other probe on the other side. They both need to be close together on each area of the face.

How often do I recharge the battery? How long does the battery last? How long does it take to recharge the battery?

The battery indicator on the screen shows how much charge is left. If the charge is lessthan half, you will need to recharge the unit. If you see the unit is not turning on (nothing will be visible on the LCD), then you definitely will want to rechar